First Conference For The Property Ombudsman
The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.
They will be holding their first ever conference, "Raise Your Standards", on Wednesday October 14th at the National Motorcycle Museum in Solihull, West Midlands and tickets are available from the TPO website.
Gerry Fitzjohn, Vice Chairman of TPO Ltd, said:"TPO Conference 2015 has been in planning for some months, and the aim behind its launch has been simple; to help raise standards and improve customer service within the property industry. TPO work in a field that is continuously developing with new legislation and regulation being introduced all the time, therefore education is key. This conference will provide attendees with 4 hours of CPD (Continuous Professional Development) through well-known industry guest speakers all offering their professional expertise on a range of relevant and interesting topics as well as practical workshops, including one run by the Ombudsman Christopher Hamer which will put individuals in the place of a TPO case officer."
This workshop will provide property professionals with the opportunity to 'Be The Ombudsman For An Hour' and participants will examine some of the common causes of complaints in residential sales and lettings transactions, with the focus on preventing and resolving disputes.PCHomes Estate/Letting Agent Software, offers easy ways to record important information about your properties, store relevant documents associated to them and hold reports pertaining to any issues they may have.
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Written by Deb Roberts
Source Estates IT Ltd