Estates IT Win Silver For ESTAS Supplier Of The Year Award 2013
PHIL SPENCER ANNOUNCES TOP SUPPLIERS TO THE UK
RESIDENTIAL PROPERTY MARKET
Estates IT has won an award at the prestigious Estate & Letting Agent
Awards sponsored by Zoopla Property Group
Estates IT received a Silver Award in the Supplier of the Year category at the ESTAS in recognition of their excellent customer service as voted for by their clients during the course of 2012.
The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Hilton Park Lane London attended by 600 of the UK's top estate and letting agents and suppliers to the industry.
The awards, celebrating their 10th year, are known throughout the industry as the ESTAS. The ESTAS determines the best firms in the industry through research carried out amongst customers who are asked a series of questions about the service they have received from their agent, 23,000 questionnaires were completed by customers during the competition.
Phil Spencer, who has hosted the ESTAS every year since their inception in 2004 said "I think these awards help us all to focus on customer service for the greater good of our own businesses as well as the wider industry. We must all drive standards higher, raising the bar in terms of the quality of advice we offer and the level of customer care we deliver."
Simon Brown, MD at the ESTAS added "Firms that take part in the ESTAS believe passionately in providing the highest quality customer service. They are prepared to go that extra mile, prepared to take criticism as well as praise and prepared to invest and develop their businesses accordingly."
Alex Chesterman, Founder and CEO of Zoopla Property Group said, "We're now in our fourth year of sponsoring the ESTAS and are delighted to be once again supporting this key industry event. The collection of valuable customer feedback is essential to success in any business and rewarding those who provide the best service in the industry, as these awards do, is perfectly aligned with our business. Congratulations to all the shortlisted and winning agents and staff this year."
Find out more about PCHomes and PCHomes Plus Estate Agent Software
Written by Nick Hubbard
Source Estates IT Ltd
